Ice machines are called ice machines because that is precisely what they do – produce ice. So naturally, if the ice machine stops producing ice, there is a problem. While there may be many challenges, an ice machine may put you through. However, not producing ice takes the first position on the list of problems caused by commercial ice makers.
After all, depending on the scale of your business operations, it can cause an immediate setback and unhappy customers. So what do you do if you walk in on a busy business day of your restaurant and find the ice machine is not working?
Of course, your instinctive reaction would be to call an ice machine technician immediately and have the experts take a look at it. However, we suggest you not be so quick to call the service guys and try these simple troubleshooting techniques and fixes first to save yourself money and the consequent frustration of waiting.
Let’s find out.
You may not believe it, but 9 out of 10 times, the primary reason the ice machine isn’t producing ice is a power outage. Either the wiring is chewed off or burnt, or there is inadequate electrical supply directly from the internal switch, and there are also breaker issues. The shocking part is not these reasons per se but the ability of the personnel to instinctively call us than to check the cords or electrical supply. So it is our number 1 recommendation to check this first and then proceeds to call a technician.
Sometimes when ice machines are not producing ice cubes at all, the chances are that there is an internal clogging problem. In such a case, to make sure that clogging is the issue, it is better to turn off your ice machine as it will allow the ice to melt. As the water or the functioning of the ice machine is not the problem here, the clog should melt in a bit, and right after you turn on your ice machine, you may receive a smaller-sized or small quantity of ice cubes. This is good enough proof of internal clogging, and now you can proceed to call the technician.
Water Line Supply Disrupted
In a busy professional environment like a restaurant or a bar where more than 2-3 people are working together, there is a higher chance that someone may turn off the ice machine’s water supply by accident or unknowingly. This may result in the ice machine’s water supply being disrupted. Therefore, unless the ice machine gets enough water, it will either stop producing ice entirely or produce smaller, low-quality batches. So to make sure that the machine is getting an adequate water supply, check your water line beforehand and look for any noticeable water flow issues around the area before calling your technician.
Overall, there can be various reasons why your ice machine is not producing ice, but it is important for you, as the user, to know how the ice machine operates. With LA ICE MACHINE rentals, we make your job easy for you. With our 24/7 emergency service, you can easily call us, and we will guide you along to check what might be wrong with your ice machine before making sure you need a technician.
Contact us to avail of this and many more amazing services in our rental program today!