Ice Cube Maker

My Ice Machine Is Not Producing Ice – What To Do?

Ice machines are called ice machines because that is precisely what they do – produce ice. So naturally, if the ice machine stops producing ice, there is a problem. While there may be many challenges, an ice machine may put you through. However, not producing ice takes the first position on the list of problems caused by commercial ice makers.

After all, depending on the scale of your business operations, it can cause an immediate setback and unhappy customers. So what do you do if you walk in on a busy business day of your restaurant and find the ice machine is not working?

Of course, your instinctive reaction would be to call an ice machine technician immediately and have the experts take a look at it. However, we suggest you not be so quick to call the service guys and try these simple troubleshooting techniques and fixes first to save yourself money and the consequent frustration of waiting.

Let’s find out.

Power Outage

You may not believe it, but 9 out of 10 times, the primary reason the ice machine isn’t producing ice is a power outage. Either the wiring is chewed off or burnt, or there is inadequate electrical supply directly from the internal switch, and there are also breaker issues. The shocking part is not these reasons per se but the ability of the personnel to instinctively call us than to check the cords or electrical supply. So it is our number 1 recommendation to check this first and then proceeds to call a technician.

Internal Clogging

Sometimes when ice machines are not producing ice cubes at all, the chances are that there is an internal clogging problem. In such a case, to make sure that clogging is the issue, it is better to turn off your ice machine as it will allow the ice to melt. As the water or the functioning of the ice machine is not the problem here, the clog should melt in a bit, and right after you turn on your ice machine, you may receive a smaller-sized or small quantity of ice cubes. This is good enough proof of internal clogging, and now you can proceed to call the technician.

Water Line Supply Disrupted

In a busy professional environment like a restaurant or a bar where more than 2-3 people are working together, there is a higher chance that someone may turn off the ice machine’s water supply by accident or unknowingly. This may result in the ice machine’s water supply being disrupted. Therefore, unless the ice machine gets enough water, it will either stop producing ice entirely or produce smaller, low-quality batches. So to make sure that the machine is getting an adequate water supply, check your water line beforehand and look for any noticeable water flow issues around the area before calling your technician.


Overall, there can be various reasons why your ice machine is not producing ice, but it is important for you, as the user, to know how the ice machine operates. With LA ICE MACHINE rentals, we make your job easy for you.  With our 24/7 emergency service, you can easily call us, and we will guide you along to check what might be wrong with your ice machine before making sure you need a technician.

Contact us to avail of this and many more amazing services in our rental program today!

Whiskey Lovers

Ice Cube Preference for Whiskey Lovers

Square ice cubes are the most common shape of frozen water. While many of you may consider it ordinary and find nothing too fancy about it, whiskey lovers have something else to say. Many cocktail makers and their customers would agree that despite the many fancy types of ice cubes now available, relying on the simplicity of traditional standards is the way to go.

To retain the smoky flavor of scotch, bourbon, and other types of popular whiskeys, square ice cubes certainly aid the liquor. Hence, square ice cubes have become a fan favorite for whiskey lovers as they get to enjoy their drinks on the rocks as chilled as possible, without compromising the taste.

Large Ice Cube Makers to the Rescue

People have various demands when it comes to different types of drinks. So crescent or half-dice ice just doesn’t cut it for them in every drink, especially the older, classic ones. Hence, naturally, whiskeys and traditional cocktail lovers prefer the classic feel of large, full, square ice cubes for their drinks, even though people may consider this as just a personal preference.

However, square ice cubes tend to keep the drink chilled for long without watering it down. Certain valuable whiskey types like high-end scotch and bourbon tend to be savored than just gulped down in one go. So square ice cubes help retain the flavor and temperature of the drink without compromising the flavor or watering down the consistency.

Therefore, quite obviously, no matter how useful, trendy, or easy to use the smaller ice types are, large ice cubes are best for whiskey lovers. But it is important to note here that larger ice cubes take time to freeze. So in a setting where a larger quantity of full ice cubes is required, a large ice cube maker needs to be set to do the deed.

Hoshizaki and Manitowoc are two of the most popular brands of industrial ice machines that are widely accepted in industrial kitchens, bars, and restaurants settings. The main reason why these brands are widely acclaimed is that they can quickly produce the quantity of ice required in such professional settings while avoiding setbacks and delays. They can easily produce enough square full-sized large ice cubes to cover a range of mid to large-sized crowds.

Commercial Cube Ice Makers at LA ICE MACHINE

The following ice machines produce the larger square ice cubes typically used in bars and for soft drinks in some restaurants. The solid build of this ice cube type makes it perfect for soda or spirits. This type has a high ice-to-water ratio, which offers maximum cooling and a slower melt, pleasing the customers as they get to savor their drinks longer.

Ice-type names:

  • Ice-O-Matic: full cube
  • Manitowoc: regular cube (larger) or dice (smaller)
  • Hoshizaki: square cube
  • Scotsman: dice ice
  • Concluding Thoughts

Now that you know why whiskey lovers are all up for full-sized square ice cubes do not compromise on your customers and give them what they want with LA ICE MACHINE. At LA ICE MACHINE, you can easily rent any of our popularly demanded Hoshizaki or Manitowoc ice machines and produce bulk quantities of square ice cubes for whiskey lovers and let them enjoy a drink on the ricks!

Contact us at (818) 340-3644 to get started!

Ice Maker

How Does An Ice Maker Work?

There is a high chance that you have worked with commercial ice machines your entire career, yet you don’t know about how they actually work. Ice machines are mainly used in the food and beverage industry, in the likes of restaurants and bars. So many people who use ice machines use them only for their sake – that is, to produce ice. Knowing the mechanics and technical details of the ice machine don’t concern them one bit.

However, if you are an ice machine technician, someone who works with a company like LA ICE MACHINE, you must have this knowledge and understanding of ice machine mechanics. Not only is it a vital part of your job, but it makes the customer experience even more smooth and streamlined to work with us.

So let’s find out what the different components do in the ice machine and how it comes together to produce ice for us.

Ice Machine Refrigerant

The ice machine refrigerant is a vital component when it comes to the ice maker’s functionality. The ice machine refrigerant is the agent that actually cools the water down enough for it to freeze. Throughout the process of refrigeration, the ice machine refrigerant heats cool and then proceeds to evaporate.

Ice Machine Compressor

The ice machine compressor is a core component of the ice maker unit. It is the agent alongside the refrigerant that works to heat and pressurizes it in order to provide rapid expansion later on. It takes the refrigerant’s state from vapor to high-pressure liquid.

Ice Machine Condenser

Similar to the compressor, the ice machine condenser helps the refrigerant as a cooling agent. It takes the refrigerant’s state from vapor to liquid by forcing air or running water over the hot coils, so the heat migrates into the condensing element.

Ice Machine Expansion Valve

Ice machine expansion valve is commonly known as TXV for the thermostatic expansion valve. It is what releases the pressure from the refrigerant through rapid expansion. It turns the refrigerant from a high-temp, highly pressurized liquid to a low-temp, reduced pressure liquid.

Ice Machine Evaporator

This is the component where all of the steps in the process come to an end as the water freezes to make ice cubes. This happens when the low-pressure liquid from the expansion valve makes its way to the evaporator, and the heat from the liquid is transferred back to the refrigerant.

Final Thoughts

Ice machines can only perform best to their abilities if their components are healthy and kept in check on a regular basis. That’s why we suggest you acquire the ice maker rental program from LA ICE MACHINE.

LA ICE MACHINE rental program benefits include:

  • Fixed monthly rental fee
  • No more expensive repair bills
  • No Worries
  • No Hassle
  • Flexible (Upgrade for a nominal fee)
  • Great customer service
  • Service 24/7/365
  • Guaranteed Ice Pledge (Same Day Service)

Call LA ICE MACHINE today at 818-340-3644 to get started!


Ice Cubes in Container

Why Hands-Free Dispensers Are Getting Popular More Than Ever

A smart business owner, especially in the food and beverage industry, understands the sensitivity regarding matters related to hygiene. Therefore, anyway, which allows them to mitigate the risk of compromising hygiene and cleanliness, in general, is a most welcomed one. Hence, naturally, technological advancement in ice machines led to the ice maker automatically producing ice and features that allowed to fill up containers hands-free.

Hands-Free Ice Production

However, even though the technological upgrade has been around for a while, hands-free ice makers and dispensers are becoming increasingly popular nowadays. You may wonder why but think about it. The reason is quite obvious. Yes, unfortunately, even for this change, the COVID-19 pandemic has to be blamed. Even though the vaccines are out and the world is pretty much going back to normal, yet such advancements are now becoming common.

Touch Less Means Less Risk

It has been proven that many diseases and contagious illnesses spread through contact. Just because people were following protocols to save themselves against Covid, the overall rate of common cold, flu, and allergies went down. This goes on to show that touchless means there is a lower risk of spreading diseases. That’s why hands-free ice dispensers have become the appliance of the moment for business owners to keep everything clean and risk-free.

No Touching the Machine

Obviously, if the ice production is happening on its own, fulfilling its purpose and getting the job done, then there is little to no need to touch the ice machine. This means that chances of physically or manually harming the ice machine, wear and tear, and other problems created with physical interaction with the ice machine are out of the equation. So not only does it eliminate the possibility of contamination but also mechanical harm to the ice machine.

Great Choice for Many Businesses

Hands-free ice dispensers are an incredible addition to appliances where ice is required in contained quantities and usually for free. For instance, countertops at big bars and restaurants for refilling purposes. This allows the user to use the ice machine as much as they like, for free and without coming physically in contact with it. Hence, the following are businesses that can include hands-free ice dispensers in their appliance list:

  • Crowded Bars
  • Big Restaurants
  • Healthcare Institutes
  • Staff/Faculty Lounges at Hospitals
  • Staff/Faculty Rooms at Workplaces

Bottom Line

Hands-free ice dispensers are clearly the ideal ice-making machines nowadays and should be more commonly used around other business types. LA ICE MACHINE prides itself on being a provider of rental commercial ice machines. Our rental program provides owners with an alternative to purchasing. Our rental ice program includes hands-free ice dispensers for a small FIXED monthly rental fee depending on the ice capacity your location requires. The LA ICE MACHINE rental program provides business owners with flexibility and peace of mind with one low fixed monthly payment with no large upfront capital required.

Call LA ICE MACHINE today at 818-340-3644 to get started!

Ice Maker Making Noise

What Does The Beeping Sound Mean Coming From An Ice Maker?

Ice makers are complicated appliances, yet they are significantly easy to handle once you know your way about it. However, certain features still confuse the users despite them using the machines for quite some time. To be fair, ice makers don’t come cheap, and you would never want to take the blame for messing one up at your workplace.

Therefore, the first step users instinctively take when something goes wrong is to immediately call the ice machine technician. However, you would make your and our job at LA ICE MACHINE relatively easier if you can identify the issue. For instance, beeping sounds.

Ice makers are supposed to make all sorts of sounds, but beeping sound patterns can indicate something. So before you make that call in a hurry to make sure everything is fine, learn the following seven patterns of beeping sounds. It will help you understand if there is a problem to call the ice machine expert or something you can handle.

Take a look!

Singular Beep

It is the most common beeping sound pattern your ice maker may produce. It is a sign of high temperature measured at the evaporator outlet of the ice machine.

Double Beeping

Double beeping means the regular common beeping sound made by ice makers. It indicated the long harvest cycle of the ice machine starting the process.

Three Times Beeping

Three beeps are also one of the common beeping sounds produced by the ice maker. The sound means that the ice machine is now going through the process of the long freeze cycle.

Four Consecutive Beeps

This is not a common beeping sound and may take you a minute or two to countdown if you hear beeps in a quartet manner. It usually indicates that there is a shorted circuit on the mechanical bin sensor.

Five Beeps on the Count

If you have managed to sit patiently and make sure you hear beeps five times consecutively, then it is time to plug out your ice maker. Five times beeping is uncommon and usually is a sign of an open circuit on the mechanical bin sensor, which can be dangerous.

Six & Seven Times Beeping

Whether you count to six or seven times beeping, there is only one difference between the two: low voltage supplied to the ice machine at six times beeping, and high voltage supplied to the ice machine at seven times beeping. In both cases, you have to make sure that there is an adequate voltage supply before using the ice machine.

Bottom Line

That’s why we suggest that for most businesses, it is better to rent a machine. So that the moment your ice machine starts to make a weird sound or malfunction, you can hit up your technician company and have it checked or replaced.

Looking to rent an ice machine from a company that takes care of repairs, cleaning, and maintenance? Check out LA ICE MACHINE. We have an astounding 44 years of experience renting out ice machines and ensuring they get the job done.

Give us a call at (818) 340-3644 to get started!



LA Ice Machine, LLC. prides itself in being a provider of rental commercial ice machines.
Our rental ice program includes:
Ice Machine, Bin or Dispenser, Water Filters

23705 Vanowen St. #131., West Hills, CA 91307
(818) 340-3644

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Mission Statement

  • We believe that hard work has dignity and results should be the measure for reward.
  • We believe in the human spirit and the AMERICAN dream.
  • We assure only the best service without compromise.
  • Excellence in service is our commitment to you.
  • We will always endeavor to deliver the caring customer service that you deserve.

Our Service Area

Our Southern California service areas include the San Fernando Valley, San Gabriel Valley, South Bay, Long Beach, Greater LA and Orange County just to name a few.